Lost license

Moderator: Elena Polyanskikh

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ALD-19350
Posts: 1
Joined: Tue Jan 28, 2025 2:22 pm

Lost license

#1 Post by ALD-19350 »

Hi,
a few years ago I got a license through Shareware on Sale. The app was working very well but for some reason the license was removed. As I already have 144 people registered in my tree I can't add my grand daughter who was born today. I can't find the mail with my registration. Is there any solution to have my app working again?

Elena Polyanskikh
Posts: 47
Joined: Mon Oct 12, 2020 2:31 am

Re: Lost license

#2 Post by Elena Polyanskikh »

Hello. The promotion offer on SharewareOnSales has ended, it is not possible to reuse the activation code after the offer ended.
Agelong Tree support team
https://genery.com/

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