Agelong Tree
Agelong Tree

Agelong Tree Help

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en:questions_and_answers [2019/04/12 14:07]
genery 		en:questions_and_answers [2021/03/17 12:00] (current)
genery
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 --- First you should speak to your relatives, write down their memories, facts of their lives and the lives of your ancestors. You will probably find old photos and someone may be able to explain whose photos they are. You can try to find your relatives on the Internet - in social networks, for example.  --- First you should speak to your relatives, write down their memories, facts of their lives and the lives of your ancestors. You will probably find old photos and someone may be able to explain whose photos they are. You can try to find your relatives on the Internet - in social networks, for example. 
  
-{{anchor:anchor0}}**--- I don't find my activation code for the program. Do I have to buy a new one?**\\+{{anchor:anchor0}}**--- I can't find my activation code for the program. Do I have to buy a new one?**\\
 --- No, you don't. Create an account in [[https://genery.com/user|Personal area]] at our site and enter your email address that you used for buying your license. Login into the Personal area and you will see your activation code. You can also [[https://genery.com/support|contact us]]. --- No, you don't. Create an account in [[https://genery.com/user|Personal area]] at our site and enter your email address that you used for buying your license. Login into the Personal area and you will see your activation code. You can also [[https://genery.com/support|contact us]].
  
 **--- I have paid the license. When will I get the activation code?**\\ **--- I have paid the license. When will I get the activation code?**\\
---- Usually the system sends an email with the activation code immediately after the payment has been accepted. If you haven't received it, please, [[https://genery.com/support|contact us]]. +--- Usually the system sends an email with the activation code as soon as the payment has been accepted. If you haven't received it, please, [[https://genery.com/support|contact us]]. 
  
 **--- My tree already contains more than 500 persons, and I am afraid to lose my data as a result of a computer breakdown. What can I do?**\\ **--- My tree already contains more than 500 persons, and I am afraid to lose my data as a result of a computer breakdown. What can I do?**\\
---- We recommend to export family tree data file to ZIP archive (see the menu ''All actions'' - ''File'' - ''Export'') and keep the archive in a secure place (such as USB memory drive or a cloud storage). You can import data from the archive in case of a computer or file failure. Our family tree program also suggests creating an archived backup automatically after some changes have been made, please agree to do it.+--- We recommend to export family tree data file to ZIP archive (see the menu ''All actions'' - ''File'' - ''Export'') and keep the archive in a secure place (such as USB memory drive or a cloud storage). You can import data from the archive in case of a computer breakdown or loss of the data file. Our family tree program also suggests creating an archived backup automatically after some changes have been made, please agree to do it.
  
 **--- I'd like to show the tree to my relatives, they live in another city. How can I do it?**\\ **--- I'd like to show the tree to my relatives, they live in another city. How can I do it?**\\
---- The simplest way is to cteate a tree, save it as PNG graphics (''Save'' button on the panel on the left from the tree) or as [[https://genery.com/blog/agelong-tree-5-3/ | interactive HTML file]] and to email it. There is also a more interesting solution: your relatives can install Agelong Tree on the computer (a license is not necessary if they do not want to edit the family tree). You can save data to an archive (''All actions'' menu -- ''File'' -- ''Export'' -- ''Zip archive'') and send the archive to your relatives. They will import the data from the archive (''All actions'' menu -- ''File'' - ''Import'' - ''Zip archive'') and will be able to see all the information, the family tree, print it, etc..+--- The simplest way is to create a tree, save it as PNG graphics (''Save'' button on the panel on the left from the tree) or as [[https://genery.com/blog/agelong-tree-5-3/ | interactive HTML file]] and to email it. There is also a more interesting solution: your relatives can install Agelong Tree on the computer (a license is not necessary if they do not want to edit the family tree). You can save data to an archive (''All actions'' menu -- ''File'' -- ''Export'' -- ''Zip archive'') and send the archive to your relatives. They will import the data from the archive (''All actions'' menu -- ''File'' - ''Import'' - ''Zip archive'') and will be able to see all the information, the family tree, print it, etc..
  
 **--- What minimal size should a person's photo be?**\\ **--- What minimal size should a person's photo be?**\\
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 **--- I want to print my family tree on a large sheet of paper. How can I do it?**\\ **--- I want to print my family tree on a large sheet of paper. How can I do it?**\\
---- Build the family tree and press ''Save'' on the panel on the left from the tree. Choose ''SVG vector graphics'', enter a file name, tick ''Save photos in a separate folder'' if you have a lot of photos. Take the file SVG and the photos folder to a printing service. +--- Build the family tree and press ''Save'' on the panel on the left from the tree. Choose ''SVG vector graphics'', enter a file name, tick ''Save photos in a separate folder'' if you have a lot of photos. Take the file SVG and the photos folder to a printing service. Also you can save the tree as PNG graphics file, before saving set 300% scale, it is important for the good quality of the printed picture.
  
 **--- How to save a part of my family tree into a separate file?**\\ **--- How to save a part of my family tree into a separate file?**\\

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en/questions_and_answers.1555052865.txt.gz · Last modified: 2019/04/12 14:07 by genery